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Warranty

TWO YEARS LIMITED WARRANTY

 

This limited warranty is extended by Tessera4x4 accessories, a Greek corporation, with its principal office at 19.5 km EO Athinon Korinthou, Elefsina, Greece, Zip Code: 19200, to the original purchaser of a roller lid-shutter (SOT-ROLL Series by Tessera4x4 accessories) or any of the following products:

 

  • Stainless steel sport design roll bars (RB 406 INOX, RB 407 INOX, RB 408 INOX),
  • Stainless steel grille guard (APS 095 INOX),
  • Stainless steel cross racks (BAR 920 INOX)
  • Stainless steel sport design side handrails (KOY 80 SPORT INOX, KOY 105 SPORT INOX, KOY 150 SPORT INOX, KOY 151 SPORT INOX, KOY 200 SPORT INOX, KOY 201 SPORT INOX)
  • Stainless steel side handrails (KOY 80 INOX, KOY 105 INOX, KOY 150 INOX, KOY 200 INOX)
  • Rear stainless steel loading bar (BAR 200 INOX)
  • Stainless steel side steps (SKA 202 INOX, SKA 207 INOX, SKA 206 INOX)
  • Aluminum side steps (SKA 205 AL, SKA 207 AL)
  • Stainless steel rear bumper (PRO 3020 INOX, PRO 302 INOX)

 

Tessera4x4 accessories warrant its products, when purchased from an authorized reseller, to be free from manufacturer’s defects for a period of two years from the date of purchase. During this period, Tessera4x4 accessories will replace at no expense to the limited warranty holder (no shipping charges included to this), any part found to be defective as a result of the manufacturing process.

 

Subject to the limitations and exclusions below:

 

Tessera4x4 accessories warrants only against defects that arise as a result of normal and proper use of the product in normal environmental conditions.

 

Tessera4x4 accessories does not warrant against the following:

  • Improper installation, including but not limited to, installations performed not in accordance with installation instruction, not following the proper usage instructions and warning labels.
  • Extreme environmental conditions, including, but not limited to, temperatures below negative fifteen degrees Celsius (-15°C) or above forty degrees Celsius (40°C).
  • Water intrusion, including but not limited to, leaks as a result of normal use.
  • Misuse, abuse, modification, tampering or alteration.
  • Improper maintenance.
  • Operation outside of the product specifications.
  • Normal wear and tear, cosmetic damages of fading or deterioration of the finish caused by exposure to sunlight or chemicals and/or other environmental conditions.
  • Negligence.
  • Accidents, flood, fire, earthquake or acts of God.

 

This warranty does not extend in any respect to accessories or parts not produced by Tessera4x4 accessories and shall not extend to any consequential or incidental damages. This warranty is expressly in lieu of all other warranties expressed or implied, including the warranties of merchantability and fitness for a particular purpose and of all other obligations or liabilities on the part of Tessera4x4 accessories.

 

Tessera4x4 accessories neither assume nor authorize any other person to assume for it any other liability in connection with the sale of its products.

 

Tessera4x4 accessories does not warrant any products purchased from unauthorized resellers.

 

HOW TO CLAIM

 

To make a claim under this warranty, the party claiming must notify the dealer from whom the product was purchased of the defect or malfunction (you may call Tessera4x4 accessories direct if you require any assistance, at (+30) 210 5542813 - (+30) 210 5541154 - (+30) 210 5541161) (Monday-Friday 08:00-16:00 EET)).
The dealer will inspect the product and consult Tessera4x4 accessories to be covered by its warranty.


If the part or parts are found to be defective, the replacement part or parts will be replaced with free of charge (no shipping charges included to this).

 

Tessera4x4 accessories maintain the highest possible standards of manufacturing and quality control. Accordingly, it expects its dealers to adhere to a similar standard when installing its products and upholding this warranty. If you believe you have a defective Tessera4x4 accessories product and encounter any difficulty obtaining satisfaction, please call Tessera4x4 accessories customer service at (+30) 210 5542813 - (+30) 210 5541154 - (+30) 210 5541161 or fax (+30) 210 5541443 (Monday-Friday 08:00-16:00 EET) or by email at info@gianso.gr.